Notes on product design
Fintech UX, trading terminals, design systems, and the long list of small decisions that ship them.
- Process & Tools
SaaS Discovery Needs Product Memory
SaaS discovery only compounds when teams keep product memory. Tie evidence to decisions, owners, and outcomes so learning survives roadmap churn.
- Process & Tools
Product Pages Are Decision Infrastructure
Ecommerce product pages are decision infrastructure, not templates. Map buyer uncertainty to evidence, manage data, measure decision quality.
- AEO Strategy
Visibility Starts Before the Answer
Answer-engine visibility is not a keyword problem. It is an audience-evidence problem. Map decisions and proof first, then measure citations.
- Process & Tools
Performance Debt Is a Product Decision
Frontend performance debt is product debt. Decide which journeys are critical, set budgets, watch field metrics, own retirement before debt compounds.
- Process & Tools
AI UX Needs an Evidence Loop
AI UX needs an evidence loop: set expectations, support correction, evaluate failures, monitor behavior, feed learning back into the product.
- Design Systems
Accessibility Is Product Infrastructure, Not a Release Checklist
Accessibility is product infrastructure, not a release checklist. Move repeat decisions into tokens, components, and acceptance criteria.
- Fintech UX
Fintech Onboarding Has Become a Trust Interface
Fintech onboarding is the first trust contract. Required friction can build confidence; avoidable friction leaks it. Aim for legible, not frictionless.
- Design
Cognitive Accessibility in the Conversational Interface Era
W3C's March 2026 drafts redefine inclusive design for AI, targeting dark patterns and cognitive load in conversational interfaces.
- Design
The Agentic Benchmark: Why Your API is the New UX
As AI shifts from content generation to autonomous execution, Stripe and Anthropic prove "integratability" is the new product-design frontier.
- Design
The End of Handoff: Prototypes as Thinking Partners
Design tools are evolving from static canvases to context engines. Learn how Synthetic Users and AI agents are ending the traditional developer handoff in 2026
- AEO Strategy
The "Information Gain" Audit: Rescuing Content from the AI Echo Chamber
With AI articles now outnumbering human ones, brands must shift from "Ultimate Guides" to proprietary data and atomic answers to survive the zero-click era.
- AEO Strategy
Beyond the Click: UX Design in the Age of Answer Engines
For twenty years the web ran on a treaty: search engines as directory, websites as destination. That treaty has expired.